Resolve Works has always been at the forefront of innovation to remain ahead of the competition.
Our company’s primary focus is on providing collaborative accounting services to our clients, particularly startups that are in their initial stages of growth.
We understand the difficulties that start-ups encounter, which is why we aimed to determine an operational strategy that not only amplifies our efficiency but also elevates the caliber of our services for these businesses. This quest led us to the Entrepreneurial Operating System (EOS), a powerful business methodology combining timeless business principles with real-world implementation.
This involvement signifies an even deeper level of understanding and application of EOS principles, promising even more benefits for our clients and our organization.
Vision
EOS has helped Resolve Works to crystallize a vision that specifically targets the needs of seed and Series A start-ups. Our team has a unified mindset that outlines our purpose, destination, and plan to encourage the development of startups. This shared vision guarantees that every member comprehends and endorses our objectives, fostering a harmonious and effective work environment. It’s a guiding force that informs all our business decisions, ensuring our actions consistently align with the unique requirements of start-ups.
People
The people component of EOS has ensured we have the right team to serve our start-up clients effectively. We prioritize a combination of shared values and the required skills to handle the dynamism and unique financial complexities that start-ups present. This focus has led to increased productivity and quality of service for our start-up clients.
Data
EOS’s emphasis on data-driven decision-making has allowed us to optimize our services for seed and Series A start-ups. By focusing on essential metrics that directly impact start-ups, we’ve been able to make informed decisions that better suit their needs. This approach has not only streamlined our operations but has also improved the effectiveness of our support to these businesses.
Issues
The EOS approach to addressing issues through the Identify, Discuss, Solve (IDS) methodology is particularly beneficial for start-ups. We embrace the IDS approach internally at Resolve Works, and also bring this mindset to our problem-solving approach with clients. The transparency and efficiency in the way we tackle issues are particularly valuable in the fast-paced start-up industry. With these skills, we can successfully navigate the constantly shifting landscape and tackle the unique challenges that arise.
Process
EOS has guided us in documenting our core processes, and also the core financial processes we manage for our clients, ensuring consistency in service delivery for our start-up clients. This has led to improved scalability, enabling us to support start-ups as they grow and evolve, while maintaining consistent high-quality service.
Traction
Finally, by instilling discipline and accountability, EOS has ensured that we follow through on our commitments to start-ups. With regular meetings, scorecards, and clear responsibilities, our team understands what is expected of them, leading to improved outcomes for our start-up clients.
Implementing EOS at Resolve Works has been transformative. It has honed our focus, fostered discipline, and boosted our efficiency, enabling us to serve our start-up clients more effectively.
Our success in supporting start-ups stems from our clear vision, dedicated team, data-driven decision-making, effective problem-solving, streamlined processes, and disciplined execution. We constantly strive to deliver the highest quality of service, fostering the growth and success of these businesses. Looking ahead, we can’t help but feel exhilarated about the possibilities that EOS can bring in shaping how we meet the demands of the fast-paced, constantly evolving startup landscape.
Under the visionary leadership of our CEO, Jillian Mittlemark, ResolveWorks has greatly benefited from the implementation of the EOS. Its transformative effect on our operations and overall productivity has been so profound that Jillian was inspired to take it a step further and become a professional EOS Implementer.
Looking to harness the momentum that the EOS system can have on businesses seeking to scale and break through the ceiling, she will be introducing a companion service to Resolve Works providing EOS implementation specifically designed for seed and series A startups, launching in June 2023.
