Redefining Accounting: Your Collaborative Partner in Success

We distinguish ourselves from traditional accountants by taking a collaborative approach with our clients. We get to know your business, understand your operating model, and support you in day-to-day analysis and decision-making. Our clients rely on us for the same level of care and collaboration they would expect from an in-house team.

About Resolve Works
Woman Accountant at Computer

Here are some unique services we offer that most outsourced or part-time accountants do not provide:

We evaluate the entire accounting environment, not just QuickBooks Online. We support the management of any technology tool or software impacting financial data and handle the integration of these systems into QuickBooks Online. We validate system requirements, map the systems, test the integrations, and ensure the financial data flowing between the systems is accurate.

We understand the unique aspects of our clients’ businesses and the details of their transactions. Instead of a “one size fits all” approach, we create customized, documented workflows tailored to each client’s specific needs.

When companies hire a fractional accountant, they often choose between:

A part-time bookkeeper

This option is inexpensive but lacks the skills and expertise to perform the job well, often leading to mistakes and requiring extensive oversight from the business owner. Their limited knowledge leaves complex accounting needs unmet (e.g., cash management, budgets, forecasts, investor relations).

A part-time CFO

Most fractional CFOs focus on big-picture strategy and complex decision making, but don’t get involved in daily accounting tasks or oversight of the accounting team. If you engage a part-time CFO but don’t already have a rock-solid accounting staff, your fractional CFO will not have good solid financial data to work from.

Resolve Works supports your organization by working across the entire accounting spectrum – from bookkeeping, controller, to CFO. We bring our own bookkeeping and accounting teams, or provide oversight and training to your in-house team to ensure that accurate information is always flowing up to the CFO, making their contributions more impactful.

We take full ownership of the accounting process. We guide our clients on best practices, eliminating the need for them to develop bookkeeping procedures and train us. We assess their environment, develop procedures, and create a comprehensive accounting playbook.

Our team is trained in the Entrepreneurial Operating System (EOS), a highly effective methodology detailed in the book Traction by Gino Wickman. EOS addresses the core challenges faced by entrepreneurial businesses. We work with companies that self-implement EOS or collaborate with a Professional EOS Implementer. We speak the language of EOS and embrace its processes. As part of your finance team, we hold Rocks, participate in Weekly L10s, attend Quarterly Planning Sessions, and sit in the finance seat on your accountability chart. For companies transitioning from self-implementation to working with a professional implementer, founder Jillian Mittelmark provides professional EOS Implementation services.

Who We Serve

We work with fast-growing companies committed to the quest for clarity, information, efficiency and focus. Our clients value a collaborative, entrepreneurial-minded accounting firm that delivers the same level of care and insight they would expect from an in-house team.

We are passionate about partnering with:

Our Vision & Purpose

We believe that finance is more than just numbers. It its the foundation of a healthy business and the gateway to insight, action, and opportunity.

Driven by our core values we are passionate about providing entrepreneurial organizations with the critical accounting and financial infrastructure they need to scale.

start up entrepreneur

Our Core Values

At Resolve Works, our core values are not just principles we follow; they are the essence of who we are. They guide our actions, shape our culture, and drive our mission to support your business with excellence and integrity.

Our core values align us with employees, customers, and business partners that uphold and celebrate similar philosophies in their own operations.

  • High Bar of Excellence

    • Strong Work Ethic: We are dedicated and committed to our work.
    • Strives to be the Best: We continuously seek to improve and excel.
    • Cares to Get Things Right: Precision and accuracy are our top priorities.

  • Connect the Dots

    • Determined to Figure Things Out: We don’t shy away from challenges; we solve them.
    • Critical Thinker: Analytical thinking is at the core of our approach.
    • Able to Self Teach: We embrace continuous learning and self-improvement.

  • Culture of Caring

    • Good Heart: Empathy and kindness guide our interactions.
    • Cares About People: We value and respect our clients and colleagues.
    • Positive, Cheerful, Help-First Attitude: We maintain a positive outlook and prioritize helping others.

  • Do What We Say

    • Reliable: Consistency and dependability define our work.
    • Trustworthy: Integrity is non-negotiable.
    • Doesn’t Overpromise: We set realistic expectations and deliver on our commitments.

  • Seek the Better Way

    • Works Smart: Efficiency and effectiveness are key to our methods.
    • Always Looking for the Better Way: Innovation drives our continuous improvement.
    • The Best Way: We aim for optimal solutions in every situation.

  • Authentic and Honest

    • Genuine and True in Thought, Action, and Communication: Transparency and authenticity are at the heart of our interactions.

What Our Clients Have to Say

We retained Resolve works for our venture sponsored start-up company. Resolve Works has done an outstanding job supporting our financial reporting needs including detailed budgeting, balance sheet and P&L – always accessible and delivering for our rapidly expanding company. They are bright, articulate and highly seasoned professionals. I give an unqualified recommendation on their services.

J. Adler, Startup Healthcare Executive

Resolve Works is ahead of its time. We have used them them nearly 3 years. They have been a tremendous partner, supporting many different needs well beyond A/P and A/R, from controllership, ERP, purchasing, financial reporting, tax and capital acquisition. Resolve Works were the masters at remote working, even before that was a thing.

Bill Alldredge, Principal, Step One Foods
I worked closely with Jillian and her team from Resolve Works for close to three years. During that time their service was outstanding. Proactively looking for opportunities while, at times, supporting day-to-day tasks. Resolve Works has excellent communication and took the time to understand the business and our needs. I would highly recommend their services to anyone.
R. Gustafson, Startup Healthcare Executive
We started our business from scratch and needed a capable and experienced accounting team to help us with pretty much everything – setting up our accounting policies, processes and systems, and managing a wide range of business needs – day to day accounting, monthly reporting, expense reporting / management, payroll / 401k, etc. The Resolve Works team was great – knowledgeable, experienced and responsive – both with day to day tasks and providing a strategic resource for us to get things up and running smoothly. We have grown substantially (over 20 employees) and ResolveWorks has been instrumental in supporting our growth, allowing us to focus our main efforts on running / growing our business and serving our clients. We could not have done it without them.
K. Higgins, M&A Advisory

I was struggling to keep up with the accounting for a growing business. I tried hiring inexperienced, part time help and ended up spending more time correcting and auditing than I had previously spent doing all the entries myself! The team at Resolve Works offered a professional solution that could grow with my business. They helped me correct the mistakes I originally made in the set up of my books and provided credible balance sheet and earnings reports. They are so careful and detailed that I no longer worry about data entry. I am so happy with the value of the service I would not hesitate to recommend Resolve Works to anyone.

D. Arnzen, Founder
Patricia brings such positive energy to her clients and wants them to succeed. She is empathetic to the challenges of entrepreneurs and works hard to help them. I needed “accounting therapy” and Patricia’s team delivered it. I see her as more than an accountant. She is a true business consultant.
Charles Coltman, CEO and Founder, Cancerlife
Kathy and Lori have been doing a great job! They’ve only been at it for a couple of months but they’re adding a ton of value already and I can’t imagine how we were operating before they got involved
Jon Kennedy, Principal/Managing Director, Waypoint Capital Advisors